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MODULe
Attendance

The OfficeTrack solution for field services allows employees to report working hours in the field from their mobile devices. 

The management service allows employees to report clock-ins, clock-outs, break times, justify absences and report non-working days.

Online information

You will receive online real-time information about your employees in the field

Attendance history

You will be able to view in a mobile display the attendance history with the option to add previous entries.

Attendance analysis

Periodic web-based reports presenting total hours per field worker or project.

Customized reports

Customized reports per client or project.

With this service, managers receive a clear, complete, and up-to-date overview of the attendance of all their field workers. Reports are displayed in a web-based management application, indicating where and when the attendance report was made. This information can be exported and displayed in multiple reports. The service includes the automatic export of attendance reports to the organization’s payroll system.

Employees will be able to report:

It will allow to make quick decisions based on the information collected. You will be able to easily identify missing, exceptional, or unusual reports in real time.

Supervisors can generate attendance reports and define automatic generation at a certain time, to be sent directly to their e-mail address.

Efficient decision making
68%
Online visualization of daily activity
89%
Reporting Accuracy
87%
TESTIMONIALS
What do our customers say?

We value the opinion of our customers.

Our support team is always available to assist you.

Listening, supporting, and constantly contacting them is a high priority.

Read some testimonials from our valued customers.

Andres Caro
Icetel
Assistant General and Commercial Manager

“OfficeTrack allows me as a supervisor to have complete awareness of the technician’s location in the field at all times.”

Fernando Duarte Portillo
Grupo HTE
Technical Management

“OfficeTrack is a very flexible software, and it suits our operation, as we have very complex services and others that are very simple. Other tools are very tight and only covered part of our needs, in addition to being more expensive.”

André Fernandes
Dolse
General Manager

“When we were introduced to OfficeTrack, we realized that the automation and process control it offered was exactly what we needed, and we decided to adopt it all across our operation.”

Ignacio López
QB Andina
Operational Manager

“OfficeTrack boosts the efficiency of the people working in the company. In some processes such as verifications or quality control, the processing time was reduced by a third, with the addition that the information is more accurate and reliable than before.”

Andres Caro
Icetel
Assistant General and Commercial Manager

“Besides shortening the deadlines for the generation of reports after the work was done, it also allowed us to be certain that the photographic report is accurate at the time of the execution of the task, whether preventive or corrective.”

Arnelly Lucena
Imaz
Maintenance Supervisor at Casa Imaz

“With OfficeTrack I no longer use paper and it is easier to send the digitized reports to the administrations.”

Gustavo Enrique Borges Alencar
Contel
Operational Director

“The application reduced the problems in the visits, the cost, the deadlines and I guarantee the traceability of each resource in the field. Today we can see our entire operation, we know everything that happens outside the office with precision.”

Yuri Peón
Ingeniería de elevadores
Dir. operating in IESA

“OfficeTrack is the application you need if you have personnel in the field. It concentrates in one place, several functions that improve management, providing data that increase the satisfaction of our customers.”

Arnelly Lucena
Imaz
Supervisora de Mantenimiento de Casa Imaz

“Con OfficeTrack ya no uso papel y es más fácil enviar los informes digitalizados a las administraciones.”

José Danilo Salazar
Acme
Operations Manager

I would highlight that OfficeTrack transformed our operations by improving document management and internal communication, enabling real-time access, task automation and efficient coordination between teams, which has boosted our growth and customer satisfaction. I would recommend this solution to optimize processes and improve the customer experience in any company.

Ignacio Pérez
El Ejecutivo
Operations Manager of "El Ejecutivo" (The Executive)

As head of operations at ‘El Ejecutivo’, I highlight that OfficeTrack has transformed our management by centralizing processes, increasing efficiency by 30%, reducing management times by 40% and improving customer satisfaction by 25%. This tool has been key to our operational excellence, catalyzing growth and innovation, and allowing us to offer a higher quality service. I recommend OfficeTrack to optimize processes and improve the customer experience in any company.

Claudia Cecilia Marin Henao
Igga
Systems and Infrastructure Coordinator

The experience with OfficeTrack has been positive for Igga, highlighting the seriousness of the company, the fulfillment of the value proposition, the cost-effectiveness of the platform and the quality of the after-sales service.

In summary, the collaboration between Igga and OfficeTrack has proven to be successful in improving telecom maintenance management, increasing operational efficiency and providing an enhanced experience for both technicians and customers.

SUCCESS STORIES
Meet some of our customers' success stories

You will learn how they worked before they implemented our software, what were their needs, and how OfficeTrack helped to improve their operation. We invite you to hear their stories!

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