Digital transformation
For hundreds of industries: from logistics to mining.
A GLOBAL TEAM
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Argentina
Zimbabwe
The OfficeTrack mobile tracking service provides comprehensive online information about the location, activities, and work progress of field employees.
Supervisors and managers can manage their field staff activities from a single system, with a global view of their entire workforce.
End customers can be informed of the arrival time of a delivery or technician via SMS or email. OfficeTrack also provides administrators with push notification/alert capabilities for quick and urgent actions when required.
The system’s capabilities significantly improve administrative and operational efficiency, allowing considerable savings:
- Call center representatives
- Number of phone calls
- Manual data entry
It enables the generation of historical travel reports, creation of geo-zones with automatic alerts when crossing polygons, arriving at, or leaving various destinations. Tracking the productivity and efficiency of field workers allows you to achieve significant savings that can be reinvested in other resources.
It allows you to know the real-time location of field employees.
Improves customer service thanks to real-time updates from the field.
Significant reduction of errors and task-related inquiries.
Ahorro significativo en los gastos operativos, como los representantes del centro de llamadas, el número de llamadas telefónicas y la introducción manual de datos.
Human resources, transportation, fuel.
Times for task execution.
Effective management of employee tasks.
For hundreds of industries: from logistics to mining.
Manage one or multiple processes of your field teams from the web or the mobile app.
SaaS model
For OfficeTrack, security is a top priority, which is why we comply with international standards that ensure information protection.
Since the beginning, OfficeTrack has been essential to our operations. It allows us to meet the maintenance requirements of the State of Florida and ensure that every task is completed within the established timeframes. If we fail to comply, we face fines, so having this level of control is crucial.
Now we follow a unified workflow. We can immediately access certain resources that used to be difficult to obtain. I can now access that information instantly and manage my own timing, without depending on other departments’ schedules.
OfficeTrack transformed the operation of our field teams. Real-time visibility and efficient communication have been key to improving our service and better satisfying our customers. I would recommend OfficeTrack to any company looking to optimize its field workforce management.
For hundreds of industries: from logistics to mining.
Manage one or multiple processes of your field teams from the web or the mobile app.
Access the platform from anywhere and get immediate availability of information.
For OfficeTrack, security is a top priority, which is why we comply with international standards that ensure information protection.
