Discover our Customer Engagement Module
Learn how your customers are experiencing your service and how you can build loyal and long-lasting relationships with them.
¨Highly engaged customers can represent 23% more revenue than average.¨
Manage tasks and work orders and receive real-time information from field agents to reduce operational cost.
Self-design cellular forms to support various workflow and collect valuable data and proof of delivery.
Receive the technician with the most suitable skills using automation and planning tools.
Provide real time location of the field service team to support ad hoc service calls and increase resource utilization.
Record employee time with GPS location tracking to improve resource time allocation.
Keep track of driver’s pickups and deliveries and receive proof of delivery in real time.