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Discover our Customer Engagement Module
Learn how your customers are experiencing your service and how you can build loyal and long-lasting relationships with them.
¨Highly engaged customers can represent 23% more revenue than average.¨

Find out more about our
Customer Engagement Module

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Tasks and Work Order

Manage tasks and work orders and receive real-time information from field agents to reduce operational cost.

01

Cellular Form

Self-design cellular forms to support various workflow and collect valuable data and proof of delivery.

02

Planning and Optimization

Receive the technician with the most suitable skills using automation and planning tools.

03

Location and Geo Coding

Provide real time location of the field service team to support ad hoc service calls and increase resource utilization.

04

Attendance Management

Record employee time with GPS location tracking to improve resource time allocation.

05

Proof of delivery

Keep track of driver’s pickups and deliveries and receive proof of delivery in real time.

06

Testimonials

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OfficeTrack enhances the efficiency of the people who work in the company. In some processes, such as quality verifications or control, the process time was reduced to a third, with the addition that the information is more accurate and reliable than before. We have great expectations so that this year we can bid on more tenders than before, presenting more competitive prices. We hope it will be a year of expansion and OfficeTrack is a super important tool to achieve it.
By Ignacio López, Operational ManagerQB Andina is an Argentinian contracting company with more than 35 years of experience
When we learned about OfficeTrack, we realized the automation and process control it offered was exactly what we needed, and we decided to embrace it throughout our operation
By André Fernandes, Managing DirectorAndré Fernandes, Managing Director
The biggest advantage of the tool is to help identify failures for chronogram compliance
By Oscar Jaramillo, Technical Director in BogotáCotel is a company with more than 25 years of experience integrating technological environments for different companies
We are very satisfied with the use of OfficeTrack in our Maintenance area, with the implementation made for our Gilat client we have made the processes agile and above all, simple for the technicians in the field, the tool helps us to have visibility of the operation, reduce time in the generation of reports and therefore tailored to the resources
By Fernando Velazco, Jefe de Sistemas TelradGilat is a company that builds a satellite-based telephone network for remote locations in South America
OfficeTrack solved 90% of our operational problems. The return on investment is given by the control I have over the operation. Now I sleep peacefully
By André Fernandes, Managing DirectorDolse is a company that provides services to the monitored alarms sector
In the past, the developer, after collecting information or any request from a customer, had to go home or to a Lan House and log into the Automatic Information and Occurrence Reporting system. Now you can complete it directly from your smartphone and send it to us the same day. As soon as we receive it, we can process the information to send it to the manufacturers. These changes were immediately noticed by the DMC customer.
By Marcelo Boer, Administrative DirectorDMC is a promotional marketing agency with more than 20 years of experience in the auto parts segment
It was for this reason that our clients entrusted us with other cities to serve. The improvements were remarkable
By André Fernandes, Managing DirectorDolse is a company that provides services to the monitored alarms sector
The system works very efficiently and certainly met the expectations of streamlining the flow of information
By Dirce Boer, Director and PartnerDMC is a promotional marketing agency with more than 20 years of experience in the auto parts segment
With the help of 3CON, the whole process was very well designed. Every time one of our employees opens the OfficeTrack app and begins to complete the report, the date and time registration is done automatically and cannot be changed. Another precaution we took was also to put date and time on the photos so that photos of past events were not used. We have been binding the report in such a way that there are no more frauds or complaints
By André Fernandes, Managing DirectorDolse is a company that provides services to the monitored alarms sector

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