We provide coverage for hundreds of types of activities: Logistics, Postal, Maintenance, Audits, Front Desk, Meter reading, Vessel/vehicle/equipment control, Post, Order taking, Procurement, Facility management, and many more. The scopes of digital transformation and OfficeTrack are unlimited.
OfficeTrack is a modular platform that allows the efficient management of various administrative processes, through the use of a mobile application installed on cell phones and/or tablets, and a Web application, which can be accessed by operators from the company’s operational bases, allowing an efficient and orderly flow of information between the different actors: employees, contractors, suppliers and end users.
Optimize your workforce management, and improve efficiency and customer outreach.
Robust electronic forms to capture unlimited types of data from the field: photos, videos, barcodes, files and more.
Streamline tasks to get real-time updates and progress on all employee tasks in the field.
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Operational tools, including employee performance tracking, attendance, etc.
They provide extensive online information according to employees' location, activities and work progress.
Task scheduling and appointment booking.
Intelligent dispatching and AI-based route planning and automated task assignment.
Program and manage requests. Audit and monitor your progress. Integration with commerce and order management, procurement, inventory and IoT.
Allows users to securely participate in a video chat between the technician and the customer or the company's operations base.
ISO/IEC27001 is an international privacy standard issued by the International Organization for Standardization (ISO) that aims to protect the integrity and availability of company information.
This tool provides your customer service and technical support team with a single view to manage all requests.
“Many of our clients summon us and hire our service to solve a known need, through a specific flow. Then, after learning about the potential of the tool, they autonomously incorporate new types of tasks, forms and reports to improve efficiency in other processes, in which they had not even detected the gap between the way they were operating and the potential way, much more efficient, that they could be taking advantage of thanks to OfficeTrack.”
Any company with staff working outside of an office can improve its efficiency by using the OfficeTrack mobile application.
Some of the outstanding fields are:
- Telco
- Oil & Gas
- Services & Maintenance
- Logistics
- Security
OfficeTrack is a user-friendly system that allows the client to generate different types of tasks, intelligent dynamic forms, and reports, to adapt them to the particular operational flows and chains of your business where there are links with low productivity.
We value the opinion of our customers.
Our support team is always available to assist you.
Listening, supporting, and constantly contacting them is a high priority.
Read some testimonials from our valued customers.
“OfficeTrack is a very flexible software, and it suits our operation, as we have very complex services and others that are very simple. Other tools are very tight and only covered part of our needs, in addition to being more expensive.”
“When we were introduced to OfficeTrack, we realized that the automation and process control it offered was exactly what we needed, and we decided to adopt it all across our operation.”
“With OfficeTrack I no longer use paper and it is easier to send the digitized reports to the administrations.”
“The application reduced the problems in the visits, the cost, the deadlines and I guarantee the traceability of each resource in the field. Today we can see our entire operation, we know everything that happens outside the office with precision.”
“OfficeTrack is the application you need if you have personnel in the field. It concentrates in one place, several functions that improve management, providing data that increase the satisfaction of our customers.”
“Con OfficeTrack ya no uso papel y es más fácil enviar los informes digitalizados a las administraciones.”
I would highlight that OfficeTrack transformed our operations by improving document management and internal communication, enabling real-time access, task automation and efficient coordination between teams, which has boosted our growth and customer satisfaction. I would recommend this solution to optimize processes and improve the customer experience in any company.
As head of operations at ‘El Ejecutivo’, I highlight that OfficeTrack has transformed our management by centralizing processes, increasing efficiency by 30%, reducing management times by 40% and improving customer satisfaction by 25%. This tool has been key to our operational excellence, catalyzing growth and innovation, and allowing us to offer a higher quality service. I recommend OfficeTrack to optimize processes and improve the customer experience in any company.
The experience with OfficeTrack has been positive for Igga, highlighting the seriousness of the company, the fulfillment of the value proposition, the cost-effectiveness of the platform and the quality of the after-sales service.
In summary, the collaboration between Igga and OfficeTrack has proven to be successful in improving telecom maintenance management, increasing operational efficiency and providing an enhanced experience for both technicians and customers.
“At Tekton, managing multiple projects simultaneously requires efficient, real-time tools. Since adopting OfficeTrack, we have reduced reporting time from 10 days to 3 days, improved quality and automated key processes. The ability to customize and optimize our operations has been invaluable. OfficeTrack has transformed our management, making it more dynamic and interactive, and we couldn’t be more pleased with the results.”
“At Verytel, the implementation of OfficeTrack has transformed our document management and operational efficiency. Before, we were dealing with physical minutes and manual processes that were cumbersome and inefficient. Now, with the digitization and real-time availability of the minutes, we have improved the accuracy and speed of our responses to customers. The obligation to complete fields in OfficeTrack ensures complete information and has allowed us to significantly reduce the time spent on reports. We are very pleased with the results.”
– Screen resolution: 768 X 1024.
– Browser settings: trusted site, pop-up windows allowed, check for newer versions of the page on every visit.
– We recommend to use “Chrome” browser.
Please check to change your login password.
On the login page click “Forgot password?”
Your new password will be instantly sent to the email address listed for your username in the system.
The system prompts you to change your password once every four months and for a new user, after two months from the time of registration.
Time zone determines the time displayed and saved in the system (date, hour, and minute) is associated with the task date, location, report, and entries
Working hours determine company operation hours or company holiday and time -off.
Location data received on the server outside of this company’s working hours is not stored in the system.
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