TEKTON CHOOSES MOBILE APPLICATION FOR CONSTRUCTION MANAGEMENT IN THE RETAIL SECTOR

Blog Booking Formularios Planificación Servicio & Mantenimiento Success Stories February 7, 2024

It is common to walk through the streets of the country’s large cities and see how the old shops give way to pharmacies and more pharmacies.

pharmacies and more and more pharmacies. This impression is confirmed by the figures

released by the Brazilian Association of Drugstore and Drugstore Chains (Abrafarma). The

of its affiliates had a turnover of 22.78 billion reais in the first half of 2018, an increase of 7.54%.

representing an increase of 7.54% over the same period in 2017. The result, which

remains well above the average for Brazilian retail (3.1%), represented significant gains not only for the

important gains not only for the sector itself, but for the entire ecosystem that makes the medicines and perfumes business

the entire ecosystem that makes the drug and perfume business operate in the country.

Tekton, the company specializing in the management and planning of retail developments – more than 750 projects have been

750 projects delivered-, for example, recorded a growth of around 10% in the first half of 2018, particularly

first half of 2018, driven especially by the construction of new pharmacy units, which it manages and oversees

pharmacy units that it manages and oversees across the country.

“This market is booming; we currently manage around 30 projects

simultaneously", said Bertram Shayer, CEO of Tekton.

With this expansion, Tekton saw the need to provide its field engineers with a more efficient, online, real-time management tool.

a more efficient, online, real-time management tool. It chose OfficeTrack, from the Israeli company OfficeCore, which is already used by Raia Drogasil, one of

Israeli company OfficeCore, which is already used by Raia Drogasil, one of Tekton’s main customers.

Tekton’s main customers. Thanks to the new app, the company has seen its turnaround times and quality increase.

and quality increased. It wasn’t just a matter of time, but the quality went from water to wine,” says the

wine,” says the director.

Profitability, term and quality

Tekton started its activities in 1992 with the objective of dedicating itself exclusively to construction management. Its range of services extends from the execution to the handover of the premises for opening. The world of distribution imposes its own rhythm of work, which demands the fulfillment of deadlines and strict cost and quality control. Without tight management of all phases of a project, we could miss deadlines and increase costs. And one more day, makes a big difference to retailers,” analyzes Shayer.

In addition to managing the refurbishment, construction work and supplies, Tekton also

supports the selection of the contractor to perform the services, assists in the bidding process, pricing, in addition to weekly follow-up with site visits by engineers to the worksites. In the case of Raia Drogasil, Tekton was contracted to supervise the works, manage suppliers and monitor the delivery of supplies – visual communication, lighting, air conditioning, refrigerators, etc., throughout Brazil. The only thing we do not

manage is the purchase and delivery of medicines, but everything else is up to us,” he explains.

Help is needed to work in the field

Once a week, Tekton’s engineering team visits all construction sites and generates detailed status reports on the units. We were concerned about providing the engineers with tools that would help them increase efficiency. With such a large number of shops, when the engineers arrive at the site, they have to be very focused and well educated on what they have to do, making efficiency all the more important. They have to be very focused and well briefed on what they have to do. They are practically on site from Monday to Friday, visiting construction sites all over Brazil, hence the need to digitize the processes as much as possible, explains the director.

Before adopting OfficeTrack, Tekton’s engineers used spreadsheets to prepare reports and it took up to 10 days to complete and send them to clients. Now, with the application, the time it takes is no more than three days. Before, we used to work with a simpler report, which was a lot of work and took a long time to get to our customers. Now, with a few clicks, the report is ready with photos and comments from the engineers, and we can compare the expected progress with what has been achieved,” says Bertram Shayer.

The application automates instructions for field personnel and site delivery checklists.

checklists for site handover

With OfficeTrack, Tekton has also automated instructions for engineers, highlighting specific activities according to the phase of the work. If we are at the beginning of the work, it is essential to think about the location and boundaries with neighboring plots. Then, the app will draw attention to the foundations, with a checklist of the works related to this phase.

Next come the masonry, finishes and installations. With this automation, our engineers achieve a high degree of efficiency in each visit. The manager also draws attention to another important aspect that OfficeTrack monitors and manages: project updates.

Another form developed through Officetrack was the checklist for site delivery.

We have provisional handovers and definitive handovers. The provisional handover

takes place when the shop opens and we have a list of items to check. These are finishing details, such as tiles and floors, and we have to check each item in detail. The application helps us not to forget anything. The final delivery of the 60 days after the store opens, when any small defects that may have escaped inspection during the provisional handover will have been corrected.

For this phase we rely on the OfficeTrack app provided by 3CON, and it is of great help.

Support from those who understand

Bertram Shayer stresses the importance of having an IT partner to help implement the tool. Through 3CON, we install OfficeTrack on the cell phones of each of our engineers, which makes this weekly monitoring much easier. 3CON also helped us to customize the site visit report (SVR) based on our needs and parameters, as well as planning. The 3CON team has always supported us, from implementation to training and after-sales support,” he said.

He concluded: “Our experience with this application has been very positive and interesting, and we are very satisfied with the results. We feel we have been very well advised in terms of the needs of construction work in the retail sector, which requires speed and repeatability. It is a dynamic and interactive tool that allows us to take initiatives quickly. Once you start using such an effective application, you can’t imagine how you have been able to live without it.

TEKTON CHOOSES MOBILE APPLICATION FOR CONSTRUCTION MANAGEMENT IN THE RETAIL SECTOR

It is common to walk through the streets of the country’s large cities and see how the old shops give way to pharmacies and more pharmacies.

pharmacies and more and more pharmacies. This impression is confirmed by the figures

released by the Brazilian Association of Drugstore and Drugstore Chains (Abrafarma). The

of its affiliates had a turnover of 22.78 billion reais in the first half of 2018, an increase of 7.54%.

representing an increase of 7.54% over the same period in 2017. The result, which

remains well above the average for Brazilian retail (3.1%), represented significant gains not only for the

important gains not only for the sector itself, but for the entire ecosystem that makes the medicines and perfumes business

the entire ecosystem that makes the drug and perfume business operate in the country.

Tekton, the company specializing in the management and planning of retail developments – more than 750 projects have been

750 projects delivered-, for example, recorded a growth of around 10% in the first half of 2018, particularly

first half of 2018, driven especially by the construction of new pharmacy units, which it manages and oversees

pharmacy units that it manages and oversees across the country.

“This market is booming; we currently manage around 30 projects

simultaneously&quot;, said Bertram Shayer, CEO of Tekton.

With this expansion, Tekton saw the need to provide its field engineers with a more efficient, online, real-time management tool.

a more efficient, online, real-time management tool. It chose OfficeTrack, from the Israeli company OfficeCore, which is already used by Raia Drogasil, one of

Israeli company OfficeCore, which is already used by Raia Drogasil, one of Tekton’s main customers.

Tekton’s main customers. Thanks to the new app, the company has seen its turnaround times and quality increase.

and quality increased. It wasn’t just a matter of time, but the quality went from water to wine,” says the

wine,” says the director.

Profitability, term and quality

In addition to managing the refurbishment, construction work and supplies, Tekton also

manage is the purchase and delivery of medicines, but everything else is up to us,” he explains.

Help is needed to work in the field

The application automates instructions for field personnel and site delivery checklists.

checklists for site handover

Next come the masonry, finishes and installations. With this automation, our engineers achieve a high degree of efficiency in each visit. The manager also draws attention to another important aspect that OfficeTrack monitors and manages: project updates.

Another form developed through Officetrack was the checklist for site delivery.

We have provisional handovers and definitive handovers. The provisional handover

For this phase we rely on the OfficeTrack app provided by 3CON, and it is of great help.

Support from those who understand

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simultaneously", said Bertram Shayer, CEO of Tekton.